Main Responsibilities
Account Executives develop and manage customer relations within a company. They are responsible for customer satisfaction. This involves working with them to understand their needs and solve the problems they face.
The Account Executive's job is to seek out and acquire new customers for the company. To do this, they carry out prospecting activities, such as finding potential prospects and making presentations to persuade them to buy.
The Account Executive is also responsible for the entire sales cycle, from initial prospecting through to negotiation and finalisation of the deal. He or she must manage exchanges with customers, define needs, draw up proposals, negotiate commercial terms, manage objections and conclude the sale.
They must also work in collaboration with other company departments, such as marketing, customer service and production, to ensure customer satisfaction and the achievement of sales targets.
This job also involves analysing sales data to understand customer trends and behaviours, so as to be able to identify sales opportunities.
The job of Account Executive involves developing and maintaining relationships with existing customers, acquiring new customers, managing the sales cycle, analysing sales data and working with other departments in the company.